Відео

Hi, there. Thanks for letting us know about this. We'll make sure to take note of this. ^Mau

Hi, there. To better assist you and understand the issue more, we kindly request that you send us a private message containing a more comprehensive description of the issue either on Facebook or X @LGUSSupport. We will be more than happy to assist you. ~Zie

Hello, there. Thank you for your feedback on our video! We're glad you found it helpful. We understand that the inset handles not being reversible might be a bit confusing. Your observation is valuable, and we appreciate you bringing it to our attention. If you have any other questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport. We're here to help! ^Sam

Hey there. We want to know what fan you are referring to on your LG fridge. What is the model of your fridge? ^David

@@LGUSASupport I have LG GSX961MCCZ

Thanks for this! If you find that the fan in your LG GSX961MCCZ is indeed running all the time, it's advisable to check the temperature settings, ensure the condenser coils are clean, and verify that the door seals properly. We hope this helps! ^Mau

@@LGUSASupport it is not running that’s why I was wondering if it run all the time or just when it needed to run? I was checking the filter today and saw it was not spinning. Or it only runs when it need to? And also turn off when door are open?

Hey there. We are here to support you and your refrigerator as best as possible. Please send us a private message on social media @LGUSSupport with your contact information so that we can work together to help you find a solution. We will be here to support you.^ Diego

Hey there. Currently, LG clothes washers in the US are equipped with the TrueBalance Anti-Vibration System. There is no information available regarding the implementation of the Centum System in LG washers in the US. If you have any other questions or need further assistance, let us know. We're always here to help. ^ Diego

Hey there. We are here to support you as best as possible and ensure that you have the best experience. We would like to assist you in a one-on-one conversation to find a personalized solution. Please send us a private message on social media @LGUSSupport with your contact information. We are here to help. ^ Diego

Hey there. We're here to support you as best as possible. Please send us a private message on social media @LGUSSupport with your contact information, so that we can help find a more tailored solution to what you are experiencing. We'll be here ready to assist you. ^ Diego

Hey Serge! Some of our monitors have built-in speakers, while others have an audio input jack and Bluetooth connectivity to connect your favorite audio source. Please let us know if you have a specific model number in mind, and we will be happy to inform you whether it has built-in speakers! ^Chris

@@LGUSASupport Thank you 🤩

You're more than welcome! If you have any questions or need help, please don't hesitate to contact us! 😊 ^Anthony

Hey Rob. The location of power cords on our LG TVs is positioned in a way that makes room for the internal parts and to still have that slim look on your wall. However, there is still plenty of length to fit the cable holder perfectly and be plugged into the outlet. ^David

Hey there. To resolve this, first ensure your LG monitor supports 240Hz by checking its model on the LG website. Disconnect any non-essential devices and use a DisplayPort cable that supports 240Hz, ensuring the monitor input is correctly set to DisplayPort. If problems persist, perform a device reset by powering off, unplugging for 15 seconds, and restarting both your PC and monitor. Send us a private message on social media @LGUSSupport if you have any questions. We're always here to help. ^ Diego

Hey There. We noticed that this model is available in India. For assistance, please contact our India team on social media @LGIndia. Thank you for your patience.^ Diego

Hey there. We are here to provide the best possible support and ensure that you have the best experience. Please send us a private message on social media @LGUSSupport with your contact information so that we can offer a personalized solution to enhance your experience. We are ready to assist you. ^ Diego

Hi there, we understand that you wanted to reset your LG Dryer. To assist you better on this, please do contact us at: www.lg.com/us/support/contact -Renzo.

Hey there. Items might feel slightly damp after using the heat pump drying system due to its lower temperature operation, which is different from conventional dryers. For damp clothes, either hang them to complete drying or utilize the Dry Only cycle with added time. Ensure you manually select a dry cycle if not using Wash+Dry options and clean the filter post every cycle for optimal performance. Use Delicate or Perm Press for delicate items to avoid overdrying. For wrinkle prevention, promptly remove laundry or use the Fresh Care or KeepFresh features after cycles end. Note that drying times can vary based on the laundry type and chosen settings. Let us know if you have questions, we'll be here to help. ^ Diego

Hey Melody. We bet your Baking skills are amazing! Check out these helpful tips on how to use your LG oven to its full potential here: www.lg.com/us/support/help-library/lg-range-understanding-convection-cooking--1374599335375. For more questions, private message us on social media @LGUSSupport . We'll be happy to help. ^David

Hey Casey. We are here to provide you with the best support for your new LG range. To address the noise you are hearing, could you please clarify if it occurs when the range is turned off? Additionally, is the noise coming from the oven or the cooktop? Here is a helpful article that may assist in identifying the source of the noise: www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation--20152319652956. To set the time on the control panel, you can follow these easy steps: www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT20098047-20151915377595/. We hope these instructions will help you locate the source of the noise and set the time on your control panel. If you require further assistance with the noise from your LG range, please don't hesitate to reach out. We are always here to assist you. ^ Diego

Hey Vince! This tutorial is for TVs for WebOS version 22. If you don't mind us asking, what is your TV model number? We'd be happy to look into changing the order of your channels with your TV! ^Chris

@@LGUSASupport Hello thank you my tv model number is 55Qned82 if you can help me please

Hey there. This appears to be a European model. We recommend sending a private message to our Denmark team on social media @LGNordic. They will be able to provide a more accurate solution based on your region. Thank you. ^ Diego

@@LGUSASupport thank you for your answer

You're very welcome! ❤️

Hey there. If your refrigerator's water or ice has a bad taste, first check your sink water to see if it's a house-wide issue. If not, flush the fridge's water line by dispensing 2.5 gallons of water, and consider replacing the filter if it's over 4 to 6 months old. For a new product's plastic smell, it'll fade with time; meanwhile, keep the fridge clean with a damp towel to help remove odors. Note, instructions might vary slightly based on your fridge model. If these steps don't rid the smell, consider sending us a private message so that we can help you find a more tailored solution to this experience. We're always here to help. ^ Diego

Thank you for bringing this to our attention! Check out this link as to why this is happening and how to get this troubleshooter: www.lg.com/us/support/help-library/why-is-my-lg-refrigerator-door-hard-to-open--1338414272549. If you need further assistance, send us a private message on social media @LGUSSupport with your contact details! ^Anthony 😊

Hello there. We're sorry to hear that your LG Dishwasher has not lived up to your expectations and has started experiencing issues with the motor and cleaning performance. We understand that the 10-year motor warranty requires a service technician visit and part replacement, which can be inconvenient and costly. At LG, we pride ourselves on building durable and reliable appliances, but it's clear that we fell short in this case. We appreciate you sharing your experience with us and will take it as an opportunity to improve our products and services. -Ken

There are multiple UA-cam videos on this exact problem and it’s unfortunate that LG doesn’t address this problem. LG is hurting their reputation by not providing quality appliances, parts, and service.

We appreciate your feedback and understand the inconvenience this may have caused you. At LG, we take product quality and customer satisfaction very seriously. Your feedback is essential in helping us improve our products and services, and we thank you for bringing this to our attention. If you need further assistance, don't hesitate to reach out to us via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC

Hi there! Thank you for letting us know about your refrigerator concern. Please send us a direct message on any of our social media channels using @LGUSSupport, so we can look into this for you. -Cazz

Hello, there. It seems like you are having an issue with your LG AC. You may refer to this link for good-to-know information and troubleshooting about LG Air Conditioner - How to Adjust the Airflow on Your LG Air Conditioner: www.lg.com/us/support/help-library/lg-air-conditioner-how-to-adjust-the-airflow-on-your-lg-air-conditioner--20153143200405. If the issue persists, please send us a private message on social media using @LGUSSupport with your contact information. We're here to help. ^Win

Hello, there. The air filter that is compatible with your LG Refrigerator model LRFLC2706S is part number ADQ73214405. You can also verify the substitute part number ADQ73214408. If you have any questions, feel free to reach out to us on Facebook or X @LGUSSupport. We will be more than happy to assist you. ~Zie

Hi, there. Here is a link that contains the necessary steps that might help address your concern. www.lg.com/us/support/help-library/lg-washer-utilizing-the-steam-cycle--20150266028361. If you have any questions, feel free to reach out to us on Facebook or X @LGUSSupport. We will be more than happy to assist you. ~Zie

Hi, there. Thank you for bringing this to our attention. We'd be happy to look into this and help you out. Please send us a private message through our social media platforms @LGUSSupport so we can assist you further on this. ^Danee

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that the instructions for reversing the door on your LG dryer worked perfectly for you. At LG, we strive to provide clear and accurate instructions to help our customers with their product needs. We're glad to know that the video instructions were helpful and that you encountered no issues during the process. -Charles

Hi there. It's good that you found this video regarding the Detergent & Additives Usage Tips to ensure that you are not doing necessary things that cause damage. Please don't hesitate to reach out to us if you have any further concerns or questions. Thank you for choosing LG! -MC

Hi there. We appreciate your inquiry. The LG WM6998HBA Washer-Dryer Combo does not explicitly list a "tumble dry low" setting among its drying modes. However, it offers various manual dry times and modes that might achieve similar results. The available dry modes include Damp, Energy Saver, and Normal, while the manual dry times are 30 minutes, 60 minutes, 120 minutes, and 150 minutes. Additionally, the machine features a dryer moisture sensor that helps determine the desired degree of dryness, which could be useful for achieving a low-heat dry. We hope this information helps! ^Mau

Hi, there. To better assist you and understand the issue more, we kindly request that you send us a private message containing a more comprehensive description of the issue either on Facebook or X @LGUSSupport. We will be more than happy to assist you. ~Zie

Hi, there! All LG Refrigerator models released after 2015 do not have bypass filters. They all have a built-in bypass plug including your LG LF30H8210S Refrigerator. If you have further questions, feel free to send us a private message through @LGUSSupport. ^Danee

@@LGUSASupport So I just don't install a filter and I can keep using water/ice? Because I'm going to hook up RO water to the water line

Exactly! Thank you for your understanding. -Ken

Hi there. We thank you for graciously sharing your valuable interest in our LG products. We are genuinely committed to providing you with the utmost assistance and addressing your concerns. For future reference, if you have any additional questions or further concerns, please don't hesitate to message us anytime. We are always here to help and ready to assist you in any way we can!

Hello there! We understand your concern. For windows that open only on the lower side, you can use a window seal kit designed for portable air conditioners. This kit allows you to safely vent the hose through a partially opened window. If you need further assistance or specific product recommendations, please DM us. We're here to help! -Junel

@@LGUSASupport I don,t like that product to seal a window it looks so cheap. I more like a plexiglass front where we can put the hose trough but then a circle opening is more easy than the hose lg has in the Netherlands, here the hose is oval. Can we connect the hose without that oval pease at the end?

Hi, there. To better assist you and understand the issue more, we kindly request that you send us a private message containing a more comprehensive description of the issue either on Facebook or X @LGUSSupport. We will be more than happy to assist you. ~Zie

Hello there! Thanks for bringing this to our attention regarding your inquiry on how to set up the downloaded cycles on your LG washer, you can check this link for that: www.lg.com/us/support/help-library/lg-thinq-how-to-use-download-cycles--20152746918577 -Junel

Hey there. To resolve lint buildup on condenser fins and improve drying times, firstly, unplug the washer and carefully clean the condenser fins with a nylon brush. Additionally, ensure the lint filter is cleared after every use, check and clear the external vent for blockages, avoid overloading the washer, and consider running the Tub Clean cycle as per the user manual if problems persist. We're always here if you need assistance. ^ Diego

Hi there! Let's get this taken care of! Please inspect the rubber door sealers (gaskets) around the edges of the refrigerator door. If they look dirty or damaged, they might be causing the issue and may need replacement. If they are dirty, please clean them with warm water and mild detergent. Be sure to rinse the seals well after cleaning. Let us know if this helps! We'd be happy to provide further resolution options! ^Chris

Hey there! You can press the clear button on the remote if your model has one. Alternatively, each press of the timer button advances the timer by 1 hour. After pressing the timer button at the maximum setting of 24 hours, the function will be deactivated. Let us know if this helps! ^Chris

Hey there. To fix the ice maker issue, first, melt any stuck ice in the tray and then reset the ice maker as per the provided instructions. Verify that the motor and paddles are working and check for a proper water supply to the ice tray. Try the steps in this video: ua-cam.com/video/qORFhdeqSkQ/v-deo.html. Hope this helps. ^ Diego